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02Internal AIAthena + AchillesEnterprise AI Deployment Assurance

Internal Knowledge / RAG Assistant

An internal knowledge or RAG assistant helps employees ask questions across documents, policies, wikis, support notes, manuals, contracts, tickets, and internal knowledge systems.

Buyer question

Can this internal assistant help employees find information without exposing restricted documents, trusting hidden instructions, or giving outdated guidance?

Scenario

Scenario overview

An organization wants employees to ask natural-language questions across internal documents and receive answers with useful context. The assistant may connect to SharePoint, Google Drive, Confluence, Slack exports, Notion, ticketing systems, policy repositories, engineering docs, contracts, or vector databases. This can improve productivity and reduce tribal knowledge. But it can also create a company-wide search engine that surfaces information employees should not see, mixes stale and current policy, or trusts malicious instructions hidden in retrieved documents.

Why it matters

Why this matters

RAG systems are often trusted because they appear to answer from company sources. But retrieval does not automatically mean authorization, freshness, correctness, or safety. A RAG assistant can expose restricted files, cite weak sources, or become manipulated by documents that were never meant to act as instructions.

Risk surface

What can go wrong

  • Restricted HR, finance, legal, executive, or security documents are retrieved.
  • The vector index contains files without permission metadata.
  • The assistant answers from stale policy.
  • The assistant combines sensitive details from multiple documents.
  • A hidden instruction inside a document changes the answer.
  • The assistant cites a source that does not support the claim.
  • Users believe “the AI found it” means the answer is approved.
  • Sensitive retrieved chunks are stored in logs.

Assessment scope

What Mythos reviews

  • Connected knowledge sources
  • Document permissions
  • Identity inheritance
  • Vector index design
  • Metadata filtering
  • Source freshness
  • Citation accuracy
  • Role boundaries
  • Sensitive data exposure
  • Prompt injection through retrieved documents
  • Logging and retention
  • Unknown and conflicting source handling
  • Broad rollout risk

Mythos projects

Projects assigned

Athena

maps data sources, permissions, identity paths, vector index boundaries, sensitive repositories, logging, and evidence.

Achilles

tests retrieval behavior, permission boundaries, citation quality, refusal behavior, stale-source handling, and prompt injection resistance.

Minotaur

may support internal-only adversarial document generation, hidden instruction tests, conflicting policy tests, and restricted-source scenarios.

Illustrative findings

Example findings

Illustrative examples of what a Mythos assessment may surface. They are representative patterns, not findings from a specific customer.

Critical

Restricted HR document exposed

The assistant retrieved a restricted compensation document because the vector index did not preserve file-level access control metadata.

High

Confidential strategy surfaced through semantic similarity

A general employee query returned excerpts from an executive strategy document because source restrictions were not enforced before retrieval.

High

Hidden instruction inside a document influenced the answer

A Confluence page contained instruction-like language that caused the assistant to ignore normal answer rules.

High

Outdated policy used as current guidance

The assistant answered from a superseded policy without warning the user that a newer policy existed.

Medium

Unsupported citation

The assistant cited a policy document, but the cited section did not support the generated conclusion.

Deliverables

What the customer receives

  • Source and permission map
  • Vector index review
  • Sensitive repository exposure report
  • Retrieval behavior test results
  • Prompt injection findings
  • Citation quality review
  • Technical findings appendix
  • Evidence pack
  • Remediation backlog
  • Retest plan
  • Rollout recommendation

Decision

Decision supported

Whether the assistant should remain in sandbox, support a department pilot, access only approved public-internal sources, expand to sensitive repositories, or be blocked from broad employee rollout.

Recommendation

Final recommendation

An internal RAG assistant should be treated as an access and evidence problem, not just a search feature. Mythos should help the customer prove that authorization happens before retrieval, sources are current and grounded, sensitive documents stay protected, and answers remain reviewable before broad rollout.

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